Refund policy

No Refund Policy

Thank you for shopping at Disruptiv. We take pride in our products and services, and we strive to ensure that every customer is satisfied with their purchase.

Refunds

We do not offer refunds or exchanges for change of mind or buyer's remorse. 

Damaged Items

If your item arrives damaged, please contact us within 3 days of receiving your order. To be eligible for a refund or replacement, the damage must be due to a fault in manufacturing or packaging, and not the result of mishandling by the shipping service.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect full payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a partial refund. See our cancellation policy for more details on refunds for pre-ordered products. 

Contact Us

If you have any questions about our refund policy, please contact us at support@bdisruptiv.com